Note: the password is shown exactly once, immediately after you generate it. We never store
it in a recoverable form, so if it’s lost the only option is to generate a new one. Regenerating
doesn’t break your existing export job: the old username and password keep working for a week
after you generate a replacement, so you have time to update your export job before the old one
automatically stops working — or delete it yourself as soon as you’ve switched over, from the
credentials list in the same section.
Submit your egress IP ranges
- Click Connect above and find the Egress IP Allowlist section.
- Enter the public IP address or CIDR range your export job runs from (the address our SFTP gateway sees the connection arrive from, not an internal/VPN address). Ask whoever manages your network egress if you’re not sure.
- Click Submit. This is recorded immediately — you don’t need to wait for anything else before moving to the next step, though the range needs to be live on our firewall before a transfer from it will succeed.
Generate your SFTP credential
- In the SFTP Credential section, click Generate.
- Copy the username and password shown — this is the only time the password is displayed.
- Configure your SFTP client (or Shareworks’ own scheduled export, if it supports SFTP delivery directly) with:
What to upload
Export both tabs of your Shareworks equity report as separate CSV files and upload both to the same folder on every run:Security and API details
Questions? Contact us at support@humanintelligence.com.