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To connect Gem to our Human Intelligence platform, please follow the steps below to generate an API key with the appropriate permissions. This will allow us to ingest recruiting, pipeline, and outreach data needed for accurate hiring and talent insights.

Prerequisites

  • You must be a Gem Admin or have permission to manage integrations and API access
  • Your Gem account must be connected to your ATS (e.g., Greenhouse, Lever) for full data coverage

Generate a Gem API Key

  1. Log in to Gem
  2. Navigate to SettingsIntegrationsAPI / Developer Settings
  3. Select Create API Key
  4. Name the key clearly (e.g., Human Intelligence Analytics Integration)
  5. Copy and securely store the API key — Gem will not show it again

Required API Access & Permissions

To ensure the most complete and accurate data sync, please enable all available read permissions for the API key, including the following categories:

🔐 Core Recruiting Data (Required)

  • Candidates / People
    • Candidate profiles
    • Contact information
    • Source attribution
    • Tags and custom fields
  • Applications & Pipeline
    • Job applications
    • Stage progression
    • Rejection / disposition reasons
    • Offer status (where available)
  • Jobs & Requisitions
    • Job titles
    • Departments
    • Hiring teams
    • Open / closed status
  • Email Outreach
    • Campaigns
    • Templates
    • Send timestamps
    • Open / reply events
  • Sequences
    • Sequence membership
    • Step progression
    • Completion status
  • Response Signals
    • Reply classification (positive / neutral / negative, if enabled)
    • Time-to-response
  • Custom Fields
  • Tags & Labels
  • User / Recruiter Data
    • Recruiter ownership
    • Hiring manager associations
  • Team / Permission Metadata

Security & Access Notes

  • API keys are encrypted at rest and in transit
  • Access is scoped strictly to analytics and reporting use cases
  • You may revoke the key at any time from Gem settings

Share the API Key

  • Once generated, please securely share the API key with our team via your agreed secure channel.
  • If you have questions during setup, we’re happy to walk through this live.