> ## Documentation Index
> Fetch the complete documentation index at: https://docs.humanintelligence.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Gong

> Connect call recordings, transcripts, and rep activity data to analyze sales conversations and coaching opportunities.

## Connecting your Gong account

Gong's API exposes call recordings, transcripts, trackers, scorecards, and user activity data to power reporting on rep performance and coaching. We authenticate with **Basic Auth** — a key pair you generate directly in Gong's Settings.

### Who can generate the key

You'll need **Gong administrator** access to generate an API key. Gong doesn't support user-level API access — the key authenticates at the account level, so whoever generates it doesn't affect what data the key can reach.

### Generate an API key

* In Gong, go to **Admin center → Settings → Ecosystem → API**.
* Click **Get API Key**.
* Copy both values immediately and treat them as passwords:

| Value             | Used as             |
| ----------------- | ------------------- |
| Access Key        | Basic Auth username |
| Access Key Secret | Basic Auth password |

<Note>
  **Note:** Gong will notify your admin before the key expires so it can be renewed — if a connection suddenly stops working, an expired key is the first thing to check.
</Note>

### Find your API base URL

Gong routes API calls to a base URL specific to your account, not a single shared domain. Visit [app.gong.io/company/api-authentication](https://app.gong.io/company/api-authentication?currentTab=MY_API_TAB) and copy the base URL shown there — we'll need it alongside your key.

### Enter your credentials

* Click **Connect** above to open the connection form.
* Enter your **API Base URL**.
* Enter your **Access Key**.
* Enter your **Access Key Secret**.
* Click **Connect** to save.